Security

Your data is safe with us

We take security seriously. UX Connection is built with enterprise-grade security from the ground up.

Overview

Security at every layer

Encryption in transit

All data transmitted to and from UX Connection is encrypted using TLS 1.3. We enforce HTTPS everywhere.

Encryption at rest

All stored data is encrypted using AES-256. Database backups are encrypted and stored in geographically distributed locations.

Access controls

Role-based access control (RBAC) ensures team members only see what they need. SSO available for Enterprise customers.

Audit logging

Every action is logged. Enterprise customers get full audit trail access for compliance requirements.

Compliance

Built for enterprise requirements

We maintain compliance with industry standards and are happy to complete security questionnaires for Enterprise customers.

SOC 2 Type II

In progress

GDPR

Compliant

CCPA

Compliant
Data Handling

How we handle your data

We only collect what we need. UX Connection connects to your analytics and design tools via secure OAuth integrations. We pull metrics data needed for attribution—not raw user data.

Your data stays yours. We never sell your data or use it for purposes beyond providing the service. When you delete your account, your data is permanently removed within 30 days.

We minimize data retention. Raw integration data is processed and then deleted. Only aggregated metrics needed for attribution are retained.

Infrastructure

Enterprise-grade infrastructure

Cloud hosting

Hosted on AWS with multi-AZ deployments for high availability. 99.9% uptime SLA for Enterprise customers.

Network security

VPC isolation, WAF protection, DDoS mitigation, and regular penetration testing by third parties.

Monitoring

24/7 infrastructure monitoring with automated alerting. Security events trigger immediate response.

Disaster recovery

Automated backups with point-in-time recovery. Documented disaster recovery procedures tested quarterly.

Security questions?

Our team is happy to discuss security requirements, complete questionnaires, or schedule a security review call.

Contact security team

For security vulnerabilities, please email security@uxconnection.io