Privacy Policy
Last updated: January 2025
1. Introduction
UX Connection (“we,” “our,” or “us”) is operated by Apex Attributions LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
By using UX Connection, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the platform.
2. Information We Collect
Information you provide directly
- Account information (name, email, company name)
- Payment information (processed securely via Stripe)
- Communications with our support team
- Any other information you choose to provide
Information from integrations
- Analytics data from connected platforms (GA4, Amplitude, etc.)
- Design tool metadata (Figma component usage, not design files)
- Development metrics (deployment frequency, change logs)
- User research metrics (session recordings metadata, not raw recordings)
Information collected automatically
- Log data (IP address, browser type, pages visited)
- Device information (device type, operating system)
- Usage data (features used, time spent)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Calculate attribution and generate insights
- Send administrative information (updates, security alerts)
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share information in the following situations:
- Service providers: Third parties that perform services on our behalf (hosting, payment processing, analytics)
- Legal requirements: When required by law or to respond to legal process
- Business transfers: In connection with a merger, acquisition, or sale of assets
- With your consent: When you have given us permission to share
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
Aggregated, anonymized data that cannot be used to identify you may be retained indefinitely for analytical purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption in transit (TLS 1.3) and at rest (AES-256)
- Regular security assessments and penetration testing
- Access controls and authentication requirements
- Employee security training
- Incident response procedures
See our Security page for more details.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information
- Portability: Request your data in a portable format
- Objection: Object to certain processing of your data
- Restriction: Request restriction of processing
To exercise these rights, contact us at privacy@uxconnection.io
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.
9. Children's Privacy
UX Connection is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Cookies and Tracking
We use cookies and similar technologies for:
- Essential cookies: Required for the platform to function
- Analytics cookies: Help us understand how you use the platform
- Preference cookies: Remember your settings and preferences
You can control cookies through your browser settings. Disabling certain cookies may affect platform functionality.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the platform after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: privacy@uxconnection.io
Address: Apex Attributions LLC, United States